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Professional Telephone Answering

Virtually Smart is a professional Telephone Answering Service based in the City of Chelmsford.

We handle your incoming calls and ensure that you capture every important call whilst you get on and look after your business. We also screen out or take messages from callers that you’d prefer to speak to at another time (or perhaps would prefer not to speak to at all!).

We nominate one of our skilled PA’s who is expertly matched to your business to answer and manage your calls; from the simple ones through to more complex enquiries.

Your nominated PA will get to know your business, your customer and your callers and manage the majority of your calls (they are supported by a small team who are also fully briefed on your business).

So whether you need occasional cover for moments when you are out of the office or your switchboard is busy, or need a fully outsourced Call Answering solution Virtually Smart can help.

Investors in People
Members of the ISMM
We are a Living Wage Employer